KOP.IT | DELIVERY AND RETURNS
15932
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DELIVERYANDRETURNSBUTTON

DELIVERY METHOD

We send all our packages via a signed for delivery service. Whilst we endeavour to get it to you next day, it could be 3 – 5 days from order. Please note your goods will only be shipped Monday-Friday. A signature will be required on delivery, someone else can sign for the package. If you’re not home to receive the delivery, The courier will leave you a contact card to pick up the package in person from your nearest depot.

RETURNS POLICY

We do not accept refunds or exchanges. All sales are final. This policy applies to those purchases made where wrong sizes were bought. In the highly unlikely event of the wrong item being sent or item being faulty, please contact us within 7 working days of receiving the item. In this event, the customer will have 14 working days to return the item in the original packaging and in unused condition. A full refund will be processed or a replacement may be offered.